CELLWAN-World's Most Advanced SD-WAN Lite Solution For SMBs and SMEs

Privacy Policy

Last Updated: January 05, 2025

Edgera Private Limited is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our SD-WAN SaaS solution and related services ("Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Personal Information

We may collect the following types of personal information when you use our Services:

Contact Information: Name, email address, phone number, and business details.
Account Information: Username, password, and account settings.
Payment Information: Billing address, credit card details, and transaction history.
Technical Information: IP addresses, browser type, operating system, and device identifiers.
Usage Data: Log files, user interactions, and activity within the platform.

2. Use of User Information

We use the personal information collected for the following purposes:

Service Delivery: To provide, maintain, and improve our Services.
Account Management: To manage user accounts and process transactions.
Customer Support: To respond to inquiries, provide technical assistance, and resolve issues.
Personalization: To tailor the Services to user preferences and enhance user experience.
Security: To protect against unauthorized access, fraud, and abuse.
Compliance: To comply with legal obligations and enforce our Terms of Use.

3. Disclosure of User Information

We may share your personal information under the following circumstances:

With Service Providers: Trusted third-party vendors that assist us in delivering the Services, such as payment processors, hosting providers, and analytics services.
For Legal Reasons: When required by law, regulation, or legal process, or to protect our legal rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent: When you explicitly authorize the sharing of your information.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. User Rights

You have the right to access, update, and delete your personal information. To exercise these rights, please contact us at [Contact Email Address].

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: cellwanonsdwan@gmail.com

Address: #412, Sai Millenium, Punawale

Thank you for trusting Edgera Private Limited with your SD-WAN needs.